We reserve the right to refuse support and refund in following situations:

• You have changed your mind about subscription or items
• You can not install the downloaded product
• The product is incompatible with your WordPress, plugins or web server settings
• The product does not function as you want
• The product displays a message about the need to enter a license key or activation
• You broke your website when installing the product
• You bought an item by mistake and the product(s) was sent/already downloaded by you.
• You refused provide to our support staff access to your web-site to investigate our product you are having issue with.
• You did not receive technical support from us